AvideonCRM has been working with ArmadaHealth for over 10 years.
Throughout our tenure with ArmadaHealth, the leadership there has said ArmadaHealth is in the healthcare business, not in the Salesforce administration business. That’s not to say they don’t have a dedicated and effective Salesforce Administrator, however they rely on AvideonCRM for monthly advance support, and for complex enhancements to their platform. Most recently, AvideonCRM tackled ArmadaHealth’s “Insurance Rater” Excel spreadsheet conversion to Salesforce.com. We analyzed the very complex spreadsheet, documented requires and conveyed that rater into a native Salesforce.com solution. The results are a more secure, always available and integrated solution for their team. New projects include portal development, and advanced API integrations with other platforms.
ArmadaHealth has developed the most robust and comprehensive physician-recommendation intelligence in the industry. Uniting oceans of data, clinical insights and a human touch, our High Tech, Right Touch approach embodies the best practices in quality-based clinical navigation.
“Avideon does a great job of understanding the overall business needs not just specific to the project. By doing this they are able to better build a sustainable solution that can be utilized as the business evolves. The forward thinking allows for improvements and enhancements to be made down the line with limited cost.”